Terms of Service

1. Service Provider

redisroute.com, LLC, 15 Volodymyrska St, Kyiv, 01001, Ukraine. EDRPOU registration code: 73730892. Managing Director: Emma Costa.

Contact: contact@redisroute.com, +380 666 264 0710. These Terms govern your use of our property selection service. By using the service you agree to these Terms.

2. Fees and Payment

Fees for property selection services are displayed on the website before you engage. All fees are inclusive of applicable taxes. Payment is due upon selection confirmation. We may change fees with 30 days' notice.

3. Personal Data and Cookies

We process personal data in accordance with the Law of Ukraine "On Personal Data Protection" (Zakon Ukrainy "Pro zakhyst personalnykh danykh"). By using the site you consent to processing as described in our Privacy Policy and Cookie Policy. You may withdraw consent at any time.

4. Consumer Information and Complaints

Information for consumers is provided in accordance with the Law of Ukraine "On Consumer Protection" (Zakon Ukrainy "Pro zakhyst prav spozhyvachiv"). Per the Law of Ukraine "On Ensuring the Functioning of Ukrainian as the State Language" (Zakon Ukrainy "Pro zabezpechennia funktsionuvannia ukrainskoi movy yak derzhavnoi"), consumer information is available in Ukrainian upon request.

To submit a complaint, email contact@redisroute.com. We will respond within 30 days. Disputes are resolved through negotiation or, if unresolved, in the courts of Ukraine.

5. Limitation of Liability

To the maximum extent permitted by law, redisroute.com is not liable for indirect or consequential damages. Our total liability does not exceed the fees paid for the service in the preceding 12 months.

6. Electronic Commerce

This service is provided in accordance with the Law of Ukraine "On Electronic Commerce" (Zakon Ukrainy "Pro elektronnu komertsiu").

7. Governing Law

These Terms are governed by the laws of Ukraine. Any disputes are subject to the exclusive jurisdiction of Ukrainian courts.