Privacy Policy

1. Controller

redisroute.com, LLC, 15 Volodymyrska St, Kyiv, 01001, Ukraine. EDRPOU 73730892. Email contact@redisroute.com, phone +380 666 264 0710.

2. Data we collect

Name, email, phone, order and payment details, correspondence, IP address, device and browser data, and cookie identifiers.

3. Purposes

To provide services, fulfil orders, answer enquiries, improve this site, prevent fraud, and meet duties under the Law of Ukraine «Pro elektronnu komertsiu» (On Electronic Commerce) and «Pro zakhyst prav spozhyvachiv» (On Protection of Consumer Rights).

4. Consent

We process personal data, including cookies, based on your consent, contract performance and legal duties. Consent is required by the Law of Ukraine «Pro zakhyst personalnykh danykh» (On Protection of Personal Data) and may be withdrawn at any time.

5. Cookies

We use essential, analytical and marketing cookies. You can manage them in your browser or through the consent banner.

6. Sharing and security

Data is shared only with processors that help us run the site and deliver services, or where the law requires. We keep data no longer than needed and apply technical and organisational safeguards.

7. Your rights

You may request access, correction, deletion, restriction or portability, object to processing, and complain to the Ukrainian Parliament Commissioner for Human Rights.

8. Consumer information

Consumer information is also provided in Ukrainian as the state language under the Law of Ukraine «Pro zabezpechennia funktsionuvannia ukrainskoi movy yak derzhavnoi» (On Ensuring the Functioning of Ukrainian as the State Language).

9. Complaints

Send complaints to contact@redisroute.com or +380 666 264 0710; we reply within 30 days. Disputes are handled under the Law of Ukraine «Pro zakhyst prav spozhyvachiv» (On Protection of Consumer Rights).

10. Changes

We may update this policy; the current version is always published here.